Refund Policy

It inspires us to see that E-Mobility changemakers now have the option to book an Ampere vehicle at the click of an icon. Through our website E-commerce channel, we are allowing bookings at locations where we have our dealership presence. This enables us to provide superior and seamless consumer and brand experience through Sales, Service, Support and Consumer connect activities.

Though we would like to see that the consumer has to never use the cancellations policy, but in case of any such incident our policy would detail:

  • Product once delivered – Returns / Replacements / Cancellations will not be accepted
  • Failed Transactions during payment process will be handled by the payments team of both Ampere and Paytm and necessary steps will be taken

The refunds policy is getting upgraded, please contact Ampere team for latest update.

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