Cookies Policy
At Greaves Electric Mobility Limited (hereinafter referred to as ‘GEML’), we understand and respect your privacy concerns and greatly value our relationship with you. We use technology to gather information that assists us in improving your experience and refining our products and services. This notice details the nature and purpose of the cookies we employ on this website. This Cookie Policy is aligned with the Digital Personal Data Protection Act, 2023 (DPDPA), and GEML acts as a Data Fiduciary under this regulation.
Cookies enable us to recognize you, your browsing device, and your interactions with this website. They help us understand your preferences, enhancing your browsing experience and delivering essential services. These cookies are stored locally on your device's hard drive.
Our cookie banner provides three options: “Accept All,” “Accept only Necessary/Essential,” “Reject All,” and “Manage Preferences.” Your selection will be stored in a consent cookie valid for 12 months. After expiry, you will be prompted to renew your preferences. This ensures compliance with consent logging and user control requirements.
Does GEML use cookies?
GEML uses cookies, web-beacons and other technologies when you use any of the GEML websites, mobile sites or web pages/forms (collectively “the services”). Cookies are used to ensure everyone has their best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.
We use two types of cookies:
a. Essential cookies - These cookies are strictly necessary for our website to operate or to provide you with a service on our website that you have requested.
b. Non-essential cookies - These cookies are used to collect aggregated statistics about your visit. You can see below what information we collect about your visit.
If you don't make a choice in the banner, only the essential cookies will be deployed, and the banner will reappear every time you visit our website.
What is a Cookie?
Cookies are small data files placed on your computer or mobile device's hard drive when you visit a website. They are widely used to perform various functions, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. When you visit this website, we deploy these technologies to provide an online service more suited to the device you connect from, for administrative purposes, and to enhance your online experience by keeping track of your behaviour within the website.
‘Session cookies’ are automatically deleted once you leave this website. We collect information about your use of the website, as well as information about the device or browser you use to access it.
What are cookies used for?
Cookies can be used to recognize you when you visit GEML ( greaveselectricmobility.com ), remember your preferences, and give you a personalised experience that’s in line with your settings. Cookies also make your interactions with GEML faster and more secure. Additionally, cookies allow us to bring you advertising both on and off the GEML sites and bring customized features to you through GEML plugins.
Categories of Use
• Security: We use cookies to enable and support our security features, and to help us detect malicious activity and violations of our Terms and Conditions.
• Advertising: We may use cookies to show you relevant advertising both on and off the GEML site. We may also use a cookie to learn whether someone who saw an ad later visited and took an action (e.g. registered for a test ride, etc.) on the advertiser’s site. Similarly, our partners may use a cookie to determine whether we’ve shown an ad and how it performed or provide us with information about how you interact with ads. We may also work with a partner to show you an ad on or off GEML, such as after you’ve visited a partner’s site or application.
• Performance, Analytics and Research: Cookies help us learn how well our site and plugins perform in different locations. We also use cookies to understand, improve, and research products, features, and services, including when you access GEML from other websites, devices such as your work computer, etc.
Why do we use cookies?
a. To improve website functionality: Cookies help websites to remember user preferences, such as language settings, font size and other display preferences, so users don’t have to re-enter them every time they visit the website.
b. To enhance user experience: Cookies enable websites to provide personalized content, recommendations, and advertisements based on user’s past browsing pattern and interest.
c. Gathering Analytics data: Cookies collect information about how users interact with the website, such as which page they visit often, how long they stay on the website, and they encounter any errors. This data helps website owners to improve the performance and usability of their sites.
When does GEML place cookies?
We use cookies on our websites (such as greaveselectricmobility.com, ampere.greaveselectricmobility.com , etc.), mobile sites and mobile applications. Any browser visiting these sites will receive cookies from us which helps us identify you more quickly when you return. We will not use "cookies" or other devices to follow your clickstream on the Internet generally, but will use them, and other devices, to determine which pages or information you find most useful or interesting at our own Web sites.
Functionality
These cookies allow our website to remember choices you make and provide enhanced, more personal features.
What types of cookies does this Website use?
We use a limited number of cookies for several reasons as listed in this cookie notice. It allows us to enrich your experience by remembering your online behavior while using this website and to improve the effectiveness of ads and services. It also helps in navigating you from one webpage to the other without undue delay. We classify our cookies as:
a. Strictly Necessary - These cookies are essential, as they ensure your security and privacy when you use this website, as well as enable you to move around this website and use its features securely. Without these cookies, certain services on a website cannot be made possible and a website cannot perform as smoothly as it should. It remembers your past activities on the web page from the same session. It expires as soon as the session is terminated, or when you exit this website.
b. Session Cookies - These are temporary cookies that are erased when the user closes their web browser.
c. Functional Cookies - Functional cookies are essential for providing specific features and functionalities on a website. They allow the website to remember choices you make and provide enhanced more personal features. For example, Functional cookies remember your login details, language preferences, or region. It enables you to navigate the website and use its features effectively. These cookies do not track your browsing activity across other websites. They are usually first-party cookies meaning they are set by the website you are visiting. To provide seamless and personalized user experience functional cookies are necessary. They help to customize the website according to your preferences and make your browsing experience more convenient. Functional cookies do not collect the information that could be used for marketing purposes. They set to expire after a session or a short period of time. Cookies can be controlled by browser settings. However, if you disable functional cookies it may result into limiting the websites functionalities.
o Functional Cookies can be disabled at your convenience.
d. Performance/Analytical - Performance cookies collect statistical information about the use of this website, help to improve the way this website works and to help us to identify issues you may have when using our online services.
o Performance/Analytical Cookies can be disabled at your convenience.
e. Persistent - Persistent cookies work by tracking your online preferences. But if you personalize this website to fit your preferences, persistent cookies will remember and implement those preferences the next time you visit this website such as storing your login information, language selections, menu preferences and internal bookmarks.
o Persistent cookies can be disabled at your convenience.
f. Marketing/Tracking - These cookies are required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. These cookies can be set up through this website by our carefully selected and monitored advertising partners. They are likely to be used by those third party partners to build a profile of your interests and show you relevant advertisements on their websites.
o Marketing/Tracking cookies can be disabled at your convenience.
| Cookie/Tracker Name | Domain / Provider | Purpose | Type (Session vs Persistent) | Category | Expiry / Retention |
|---|---|---|---|---|---|
| XSRF-TOKEN | greaveselectricmobility.com | Prevents cross-site request forgery (anti-CSRF). | Persistent (short) | Necessary | 2 hours |
| gem_session | greaveselectricmobility.com | Session identifier for GEML site. | Session | Other | 2 hours |
| _ga | google-analytics.com | Calculates visitor, session, campaign data; unique IDs. | Persistent | Analytics / Performance | ~2 years |
| ga* | google-analytics.com | Stores and counts page views. | Persistent | Analytics / Performance | ~13 months |
| _gid | google-analytics.com | Distinguish users, session data. | Persistent (short) | Analytics / Performance | ~24–48 hours |
| __gads, _gac | doubleclick.net / Google Ads | Ad tracking, conversion, impressions. | Persistent | Advertising | ~90 days |
| VISITOR_PRIVACY_METADATA | youtube.com | Stores user’s cookie consent state for YouTube. | Persistent | Necessary | 6 months |
| YSC | youtube.com | Tracks views of embedded YouTube videos. | Session | Analytics | Session |
| VISITOR_INFO1_LIVE | youtube.com | Measures bandwidth for YouTube player interface. | Persistent | Functional | 6 months |
| _fbp | facebook.com / Meta | Identifies browsers for ads delivery/measurement. | Persistent | Advertising / Marketing | 3 months |
| Consent cookie | greaveselectricmobility.com | Remembers accept/decline choice for cookie banner. | Persistent | Security / Consent | ~12 months |
8. Do we use social networking cookies?
These cookies are used to enable you to share pages and content that you find interesting on this website through third party social networking such as Facebook, Instagram, Twitter, and other websites. We may use the information along with other information we know or infer about you including your preferences to tailor content, services, advertising and offers for you if you have provided your consent for the same.
These cookies are used when you share information using a social media sharing button or "like" button on GEML websites or apps, or when you engage with our content on or through a social media website such as Facebook, Instagram, or Twitter.
Links to other websites
When using this website, you may be directed to other websites. These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from this website. If you access those other websites, please read any cookie or privacy statements on those websites if you wish to know what cookies are being used.
What third-party cookies does GEML use?
Please note that the third parties (advertising networks and providers of external services like web traffic analysis services) may also use cookies on our Services. Cookies on our sites. Also, note that the names of cookies, pixels and other technologies may change over time.
We used trusted partners like Google Display Network, Google Maps, Facebook Ad Network, Google DoubleClick, Twitter and similar platforms to help us service advertising by placing cookies on your device. We also pull through content from social networks into our own pages, such as embedded Twitter feeds. The social networks, such as Facebook, Twitter, Youtube, Instagram, Google, etc. may themselves also put cookies on your machine. For example, our website also utilises the Facebook Like button functionality to share content. If a user clicks the Like button and logs into Facebook via our website, Facebook will leave a cookie on the users' computer. This is the same process as if the user logs into Facebook directly, or clicks Like on any other website.
We also use Google Analytics on our Services to help us analyse how our Services are used. Google Analytics uses performance cookies to track customer’s interactions. For example, by using cookies, Google can tell us which pages our users view, which are most popular, what time of day our websites are visited, whether visitors have been to our websites before, what website referred the visitor to our websites, and other similar information. All of this information is anonymized.
We also use Google maps services on our website, through which the location of the users are identified to allow users to avail various services offered by us.
We have little control over these 'third party' cookies, so we suggest that you check the respective privacy policies for these external services to help you understand what data these organisations hold about you and what they do with it.
• Facebook: https://www.facebook.com/policy.php
• Google AdWords: https://support.google.com/adwords/answer/2549116?hl=en
• Google Analytics: http://www.google.com/analytics/learn/privacy.html
• Google Tag Manager: https://www.google.com/analytics/tag-manager/faq/
• Google+: https://www.google.com/policies/privacy/
• Google maps : https://policies.google.com/privacy
• Twitter: https://twitter.com/privacy?lang=en
• YouTube: https://www.youtube.com/static?template=privacy_guidelines
• XAXIS: https://www.xaxis.com/privacy-notice/
Our use of Web Beacons
We may also use electronic images known as web beacons on our Services - sometimes called "clear GIFs", "single-pixel GIFs", or "web bugs". Web beacons are used to deliver cookies on our Services, count clicks/users/visitors, and deliver co-branded content or services. We may include web beacons in our promotional e-mail messages or other to determine whether messages have been opened and acted upon.
GEML Services may also contain web beacons from third parties to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other website operations. These web beacons may allow the third parties to set or read cookies on your device.
How can you control cookies?
Most browsers allow you to control cookies through their settings preferences. However, If you choose to turn off these cookies you will still see advertising on the internet, but it may not be tailored to your interests. It does not mean that you won't be served any advertisements whilst you are online. Whilst many companies involved in using advertising cookies and serving online behavioural advertising appear at the above link, not all do. Therefore, even if you choose to turn off cookies used by all of the companies listed, you may still receive some advertising cookies and some tailored advertisements from other companies.
There are a number of ways you can manage what cookies are set on your devices. Essential cookies, however, cannot be disabled. If you do not allow certain cookies to be installed, the website may not be accessible to you and/or the performance, features, or services of the website may be compromised.
You can also manage this type of cookie in the privacy settings on the web browser you are using. Please see below for more information.
You can disable and/or delete cookies by using your browser settings. Please note that if you use your browser settings to block all cookies you may not be able to access parts of our or others' websites.
Cookies collected in the past
The collection of your personal data from our cookies can be deleted. You can delete existing cookies from your browser. If cookies are deleted, the information collected prior to the preference change may still be used; however, we will stop using the disabled cookie to collect any further information from your user experience.
How often we will update the cookie notice
We reserve the right to make any changes and corrections to this cookie notice to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please, therefore, revisit this cookie notice regularly to stay informed about our use of cookies and related technologies. This Cookie Notice will be reviewed annually, or earlier if required by changes in applicable laws or business practices. The date at the start of this Cookie Notice indicates when it was last updated.
Contact us
At the group level, GEML, is located at No.72, Sipcot Industrial Complex, Phase II, Ranipet, Tamil Nadu - 632403, acts as the fiduciary of your personal data.
If you would like to exercise your Data Principal rights under the Applicable Laws or have any questions about this cookie notice, please contact our Data Protection Officer at:
Greaves Electric Mobility Limited Corporate Office: IndiQube Miniforest, No 58/1, 1st Floor, 1st Main Rd, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560076
